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CWT and Tata Communications to team up to provide public telepresenc..
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Datum nieuwsfeit: 04-11-2009 |
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Tata Group
November 04, 2009
CWT and Tata Communications to team up to provide public telepresence
facilities
CWT Telepresence enables clients to meet business objectives and
contain costs
Paris: Carlson Wagonlit Travel (CWT), a global leader specialising in
business travel management, and Tata Communications today announced
they will team up to provide CWT Telepresence â an enhancement to the
companyâs broader demand management offering â which will allow CWT
clients to access the Tata Communications network of public Cisco
TelePresence suites around the world. In an economic environment that
requires companies to look for ways to reduce costs, clients now have
an additional solution for effectively managing their travel and
meeting expenditures while realising their business objectives.
Furthermore, CWT Telepresence offers flexibility, enabling
organisations to bring together employees who might not ordinarily
travel to participate in meetings.
CWT Telepresence offers clients a full range of services from help in
determining if and when a virtual meeting meets their business needs,
through management of the reservations process in any of Tata
Communicationsâ public telepresence rooms, to regular reporting on
adoption and related cost savings. In addition, CWT reinforces its
position as a leading integrator of top-tier technology that enables
clients to optimise their travel and meeting programmes.
âCWT recognises the intense pressure corporations are under to contain
rising T and E costs and maximise return on investment,â said Pauline
Quéré, CWT vice president, customer product marketing. âBy
incorporating telepresence into the full range of products and
services in our demand management offering, CWT provides a compelling
alternative and solidifies its role as a key partner in helping
clients demonstrate measurable return on investment. To that end, we
are very pleased to be moving forward with Tata Communications, an
industry leader in the telepresence arena.â
John Landau, senior vice president, global managed services for Tata
Communications, added: âTata Communications became the worldâs first
provider of public Cisco TelePresence suites in July 2008. Today, we
offer state-of-the-art private and public rooms that enable companies
to boost their productivity, cut costs, and conduct meetings as often
as needed while reducing their carbon footprint. Furthermore, the
seamless interconnectivity of our private and public rooms through our
telepresence exchange minimises distances across the globe and brings
more people together quickly and easily.
âUsing Tata Communicationsâ telepresence services increases the
accessibility of businesses beyond their major company offices to
their wider ecosystem of users, including customers, suppliers, remote
workers and business partners. We are excited to be working with
Carlson Wagonlit Travel and look forward to helping them add a new
dimension to their clientsâ managed travel programmes,â Mr Landau
added.
Tata Communicationsâ managed telepresence technology allows small
groups to use high-definition video and real-time audio to meet at any
time of the day or night while in multiple locations worldwide.
Equipped with life-size images and immersive technology, participants
have the effective experience of sitting opposite one another in the
same room. In addition to connecting and managing on-site private
telepresence facilities for companies worldwide, Tata Communications
manages several public rooms available on a pay-per-use basis in the
United States, England, India, South Africa and the Philippines. The
company also recently announced plans with Starwood Hotels & Resorts
Worldwide to open additional rooms worldwide in Starwood hotels by the
end of 2009.
CWT clients will also have access to Tata Communicationsâ global
meeting exchange (GMX). The GMX is designed to conveniently support
business-to-business sessions on a global basis between any Cisco
TelePresence rooms (public or private), irrespective of the network
service provider. This pioneering global service will grow in reach
over time and will enable subscribers to expand the use of
telepresence from an internal meeting solution to one that reaches
their global business partners outside of their company.
Smart demand management
Aligning the underlying drivers of demand for travel with business
objectives means âtravelling smarter,â not necessarily travelling
less. CWT Telepresence complements a full range of products and
services CWT offers to help companies effectively balance business
travel with business needs and control costs.
CWT Meetings and Events helps clients optimise savings, improve
services, increase control, enrich attendee experiences, and reach
their company's unique strategic objectives.
CWT Solutions Group, the companyâs global consulting arm, can help
clients define and implement best practice demand management
strategies based on their travel needs and their companyâs specific
objectives.
CWT Policy Builder helps companies design a travel policy that sets
clear parameters and mandates to contain costs while driving business
performance. Communicating the policy to all travellers through CWT
Portal helps drive compliance.
Online booking tools and CWT travel counsellors can help travellers
make informed decisions at the time of booking by documenting the trip
purpose and proposing alternatives adapted to business needs.
Automated emails targeted to individual travelers via the
award-winning CWT Policy Messenger encourage behavioural change that
supports business objectives.
Consolidated data that tracks the quantity, frequency and
specifications of travel as well as realised savings is available
through the award-winning CWT Program Management Center.
Acknowledging the role demand management plays in a well-managed
travel programme, Ms Quéré said, âThe key to successful demand
management is to be holistic in your approach. At Carlson Wagonlit
Travel, we are committed to helping our clients make and implement the
best choices that will enable their employees to connect easily and
efficiently with key stakeholders and drive their business to new
heights.â
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